Performance Management Case Studies With Solutions

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The budgets were severely restricted being a not-for-profit.

The leadership wanted to share a common set of goals for all employees – that would help meet their customer requirements? There were a number of products evaluations but they were either prohibitively expensive or did not offer the full feature set.

So when Jelly Belly decided to overhaul and automate its antiquated employee performance and talent management process, it was looking for a serious solution to help give its employees across the United States fair, accurate performance appraisals.

Herman Goelitz Candy was founded in 1869 by Albert and Gustav Goelitz, whose great-grandsons own and run Jelly Belly today. president Ronald Reagan as his favorite candy, the company's jelly beans are exported worldwide.

Our team first helped identify and setup 5 key goals that mapped to the organizations vision.

The goal setting process was initiated next and each employee had a goal sheet with these goals pre-initialized in their goal sheet.The leadership believed that their organization’s customers were not being served effectively and while most employees were working hard, there were gaps in delivery.The organization had only one HR manager to manage all the employee related activities.Customer: Department of Defense Business Transformation Agency Engagement: Performance Management for Defense Business Systems related Programs Background: One of the challenges that the Defense Department’s management was facing was to track and review the performance for their programs so that necessary corrective actions can be taken proactively.Peridot Solutions has been engaged with Enterprise Integration Directorate at Business Transformation Agency to support various Department of Defense ERP programs to provide Metrics Development and Strategic, Operational and Transactional Metric Support.Jelly Belly's search for a new employee performance and talent management system began several years ago, when two branches of the family business were reunited into a single company.One branch was using an outdated performance management software program.The metrics development includes National Defense Authorization Act (NDAA) Section 932 DIMHRS Transition performance metrics development in clear and quantifiable terms, their reporting and management.Results: In Sept 2008, Deputy Secretary of Defense has awarded a six-sigma green belt award to the Enterprise Performance Management framework that was created for DIMHRS.The driving factor behind Jelly Belly's performance management automation was the belief that thorough, accurate reviews help employees to better understand what's expected of them, so that they can set clear, measurable objectives.That translates into higher employee satisfaction, said Jeff Brown, Jelly Belly's Director of Human Resources.

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