Global brands are rigorously complex organizations run by highly skilled leaders who are usually moving at light speed.Among these super organizations operating diverse and dynamic business units around the world is Microsoft.Given the intelligence level and fast-paced workplace of the participants who preferred fast-paced training, the peer program had to get it right the first time.
Global brands are rigorously complex organizations run by highly skilled leaders who are usually moving at light speed.Among these super organizations operating diverse and dynamic business units around the world is Microsoft.Given the intelligence level and fast-paced workplace of the participants who preferred fast-paced training, the peer program had to get it right the first time.Tags: Essays That Worked BookFood Memory EssayNewton Raphson C3 CourseworkThe Help Essay TopicsTechnical Education Pakistan EssayBrandeis Essay On AppEssay On Industrial Revolution
The actual scores showed year‐on‐year increases of between 7 and 11 percent, compared to the 1 to 3 percent target increases.
High turnover in any employment structure comes with a high cost.
The SMSG set out to vet consulting companies from around the world through an RFP and follow-up interviews with final prospects.
The Seattle-based monolith found an ideal vendor in the land of 10,000 lakes.
In 2006, the company’s Sales, Marketing and Service Group (SMSG) reviewed its Best Practices and internal research about Professional Development, and then established key goals for its world-wide, high-potential, leadership development program to: These goals had to be achieved among a large number of diverse participants from around the world – and in a rapid, low-cost and highly scalable fashion.
"Because we were working with Microsoft employees from different cultures who possess a variety of learning preferences, the process had to be simple, yet impactful, "noted Karan Rhodes, Microsoft’s Global Program Manager, Leadership Development.Highly skilled in coaching, training and group facilitation in a variety of settings and cultures, Authenticity’s trainers were deployed around the globe to train Microsoft facilitators about that region’s particular peer coaching process and agenda (to help reduce expenses, some trainings were conducted virtually).In select regions, Authenticity consultants also taught the core coaching skills needed for members to get the most out of their Circles.The blended learning approach of the bespoke Certified International Specialist (CIS) Foundation Program included a one and a half day experiential event, supported by stand‐alone, hour‐long interactive training modules and painstakingly crafted trainer scripts – which could be easily adapted and translated into 42 languages and still be effective.In less than 18 months, all 100,000 DHL Express employees had been through the CIS Foundation and all project deliverables had been achieved to agreed quality, cost and timeline standards. https://doi.org/10.1108/14754391311322464 Download as . Whatever happens next, the success of the Circles will be memorialized: Shannon Wallis, Director of Microsoft’s Worldwide Leadership Programs, has co-written a chapter for a book — including the Learning Circles — titled, Best Hires, Best Companies: How the World’s Leading Companies Recruit, Motivate, and Retain Their Best Employees (Louis Carter and Marshall Goldsmith, Jossey-Bass, coming in January 2010)." Authenticity's peer Circles were incredibly successful and surpassed our expectations! End of program feedback scores averaged 5.8 out of 6. Key employee opinion scores significantly exceeded the agreed targets for Strategy, Employee Engagement, and Learning & Development. (2013), "Engaging global training program delivers high‐performance results", Strategic HR Review, Vol. Microsoft selected Minneapolis-based Authenticity Consulting because its personnel brought, in Rhodes’ words, “deep background in the Action Learning and coaching style, and they virtually ‘owned’ the Peer Coaching Group model and were very passionate about it.” The company was also chosen for its: Authenticity Consulting’s principals, Carter and Teri Mc Namara, along with their team of trainers worked with SMSG’s People and Organizational Capacity group and formed a design team.